FAQ

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  • I help businesses run smoothly by optimising workflows, refining processes, and streamlining communication. Think of me as your behind-the-scenes operations expert, handling executive support, project coordination, inbox and task management, and system integrations so your business runs like a well oiled machine.

  • I work with small to medium businesses that need high-level operational support without the overhead of hiring a full time employee. My clients are typically business owners, executives, and teams looking to increase efficiency, improve communication, and reduce operational bottlenecks.

  • Security isn’t optional, it’s a non negotiable. I treat your data like my own, with strong cybersecurity knowledge and best practices in place to keep your information safe.

    Some of my key security measures:

    ✔️ I use password managers to generate and store secure passwords.

    ✔️ My tech is automatically backed up and updated regularly.

    ✔️ I use a VPN for an extra layer of online security.

    ✔️ I follow strict confidentiality guidelines and only use secure communication channels.

  • We start with a free discovery call to discuss your needs, goals, and how I can help. From there:

    • I create a tailored plan based on your requirements.

    • We finalise a Service Agreement (written in plain English).

    • I get started, whether that’s a one time project or ongoing support.

  • Both! I offer:

    ✔️ Strategic setup: A deep dive into your operations to create more efficiency.

    ✔️ Ongoing support: Monthly check ins to keep everything running smoothly.

    ✔️ On demand assistance: One off project support whenever you need it.

  • I’m highly experienced in a range of productivity, collaboration, and security tools, including:

    ✔️ Microsoft 365 (Teams, Outlook, Planner, OneDrive, SharePoint)

    ✔️ Google Workspace

    ✔️ Project management tools (Trello, Monday.com, Moxie, Notion)

    ✔️ Website & accounting platforms (Squarespace, Xero)

    ✔️ Cybersecurity tools (password managers, VPNs)

  • ✔️ Security focused – I bring a strong cybersecurity mindset to all my work.

    ✔️ Operations first – I don’t just manage tasks; I optimise entire workflows.

    ✔️ Efficiency driven – I believe in working smarter, not harder, so you get real results.

  • If you’re constantly putting out fires, drowning in admin, or struggling with inefficiencies, it might be time for support. My clients typically come to me when they:

    • Feel overwhelmed with day to day operations

    • Need systems and processes that actually work

    • Want more time to focus on growth, not admin

What’s over on the feed..

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